Policies

Knickerbocker Mansion Bed & Breakfast Policies

  • Two Night Minimum: A two night stay is required on weekends. Some holidays require 3 nights.
  • No Smoking: The Knickerbocker Mansion is located on a mountain side adjacent to a beautiful forest. For the safety of our guests, neighbors and wildlife, smoking is permitted only in designated areas. NO SMOKING IS PERMITTED INSIDE ANY OF THE BUILDINGS. This policy is strictly enforced and a cleaning fee will apply.
  • Children: The Knickerbocker Mansion is a wonderful place for reflection and serenity and a well deserved rest from your daily routine, including the children. It is not a child-proof facility. Children under 12 must have complete adult supervision.
  • Pets: We love our furry friends, but unfortunately, the Mansion does not accept pets at this time.
  • Room Occupancy: All Legacy and Forest rooms accommodate up to two people. Mansion and Carriage House Suites, 3 to 4 people. Additional guests, including children of any age, will be charged $50 per person.
  • Groups/Families: Room requests to house 3-6 guests can be achieved by combinations of rooms that open to one another or with the suites that sleep 3-4 people.
  • Check-In, Check-Out: Check-ins are scheduled between 3:pm and 6:pm. If you are not sure of your arrival we will provide you with self check-in information. It is rare that we can accommodate early check-in, but we are always happy to store luggage. Check-out is anytime before 11:am. Late check-outs must be arranged in advance with the Inn to assure there is ample time to prepare the room for guests arriving later that day.
  • Cancellations: Due to the exclusive nature of our accommodations, cancellations affect us greatly, therefore we ask you to agree to the following cancellation policy at the time of booking:
    1. If your plans change after your reservation is confirmed, cancellation notice is required 14-days in advance of your arrival date. With this advance notice, we will refund your entire stay minus a $25 cancellation fee, per room reserved. The $25 cancellation fee also applies to changes in your arrival/departure date that result in a shorter stay.
    2. Reservations cancelled less than 14-days prior to your arrival date will be charged for half of the stay. Cancellations made 72 hours or less will be charged in full.
    3. The Knickerbocker Mansion cannot accept responsibility of inclement weather, changes in travel plans, personal sickness or injury, family emergencies, etc. All canceled reservations, regardless of notice or reason, will be charged a $25 minimum cancellation fee. No refunds are provided for late arrivals, early departures, or no-shows.
    4. Cancellations MUST be made via phone, not via email.
  • No Kitchen or Laundry Access: There are no kitchen or laundry facilities available to guests. We operate a commercial kitchen and the State Health Dept. does not allow us to offer guest access to our kitchen. This includes all areas and equipment. Please ask if there is something that you need. We are also restricted from allowing guest use of our laundry facilities.
  • Dietary: Please inform us of any special dietary restrictions or requirements prior to your arrival. We will make every effort to accommodate your dietary requests. We are not responsible for any allergic reaction to foods or products used at the Mansion or Bistro.

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